Introduction
In the evolving landscape of healthcare, the optimisation of processes is paramount for providing efficient and comprehensive services.
This case study delves into the transformation journey of Advanced Oral, a prominent healthcare provider in Sydney specialising in oral health assessments for residents of Registered Aged Care Facilities (RACF).
Faced with manual and time-consuming processes, Advanced Oral sought a digital solution to streamline their operations, enhance scalability, and propel business growth.
The implementation of Zoho One, a comprehensive suite of digital tools, became the catalyst for a profound shift in their workflow, resulting in unprecedented efficiencies and newfound opportunities.
Staffing
The team consisted of a full-time and a part-time staff member dedicated to administering the assessment process.
Inefficient Process
Contacting Registered Aged Care Facilities (RACFs) to schedule annual assessments involved time-consuming coordination efforts.
Solutions
Enlighted Business Solutions helped Advanced Oral by implementing these changes.
We prioritise the unique needs of each client and develop tailored solutions.
Our history of successful project delivery and satisfied clients speaks for itself.
We stay at the forefront of industry trends and technologies to offer cutting-edge solutions.
We stay at the forefront of industry trends and technologies to offer cutting-edge solutions.
Results
Through the implementation of Zoho One and the digital transformation of their processes, Advanced Oral achieved significant time savings, improved cash flow, and experienced unprecedented business growth.
We prioritise the unique needs of each client and develop tailored solutions.
Our history of successful project delivery and satisfied clients speaks for itself.
Conclusion
The transformation experienced by Advanced Oral exemplifies the transformative power of embracing digital solutions in healthcare administration. The adoption of Zoho One not only revolutionised their operational efficiency but also opened doors for unprecedented business growth after a stagnant period of 15 years.
The success story is not just about automation but reflects the strategic utilisation of technology to liberate resources, enhance customer interactions, and create a foundation for sustainable expansion. Advanced Oral’s journey serves as a beacon, illustrating the potential benefits for healthcare providers willing to embark on a digital transformation, ultimately delivering better services to those in need.
