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Zapier vs Make.com: A Practical Guide for Australian Small and Medium Businesses

Zapier vs Make.com: practical advice for Australian SMEs—choose based on workflow complexity, team skills and cost growth. Fix processes before you automate.

3 min read Zoho
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Published

Jun 2026

3 min read

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Written for Australian small business owners — no jargon, no vendor bias, no fluff.

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When Cisco’s secure-AI cloud makes sense — and when SMBs should stick to basics

Cisco's secure-AI cloud helps large hybrid IT estates manage AI agents. Most SMBs should fix identity, segmentation, backups and run…

3 min read Read article →
Zoho

Prompt Injection Attacks: Practical Defences for Small and Medium Businesses

Prompt injection is a real, sneaky risk for SMBs using chatbots. This post explains practical, risk-based steps to protect workflows…

4 min read Read article →
Zoho

How SMBs Should Respond to Rising AI Model Costs (Gemini 3.5 Flash case)

Gemini 3.5 Flash's 3× price hike shows top-tier AI is getting expensive. SMBs should audit usage, tier models, cache prompts…

4 min read Read article →
Avoidable, Not Mystical: How the $500M Claude Bill Was a Governance Failure AI & Automation

Avoidable, Not Mystical: How the $500M Claude Bill Was a Governance Failure

The $500M Claude bill wasn't AI mischief — it was governance failure. Basic controls, caps and accountability would have prevented…

3 min read Read article →
AI Will Make Your Business Busier Before It Makes It Smarter — Practical Steps for SMEs AI & Automation

AI Will Make Your Business Busier Before It Makes It Smarter — Practical Steps for SMEs

AI often makes businesses busier before it makes them smarter. Clean your data, document the process, automate one task and…

3 min read Read article →
After automation: Why AI creates new human work and how to prepare AI & Automation

After automation: Why AI creates new human work and how to prepare

AI rarely erases jobs — it shifts them. Fix data, templates and ownership before automating. Start small, add guardrails, and…

3 min read Read article →
Practical AI in Healthcare: What a Mozambican Pharmacist’s Platform Teaches Us AI & Automation

Practical AI in Healthcare: What a Mozambican Pharmacist’s Platform Teaches Us

A 32-year-old pharmacist in Nampula built an AI platform indexing 200+ pharmacies. Celebrate the local win — but pair it…

3 min read Read article →
From Lagos to Lisbon: Why VampAI’s product-first recruitment AI matters — and how to adopt it sensibly AI & Automation

From Lagos to Lisbon: Why VampAI’s product-first recruitment AI matters — and how to adopt it sensibly

VampAI's expansion from Nigeria to Europe highlights practical, product-led recruitment AI. But firms must fix processes, clean data and keep…

3 min read Read article →
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/** * EBS SalesIQ Visitor Identification * ------------------------------------ * Add this to your WordPress site via: * Plugins → Insert Headers and Footers → Scripts in Footer * (or any "custom scripts" plugin) * * When a lead clicks through from an outreach email, their email is passed * as ?ebs_visitor=email@example.com — this script reads it and identifies * them in Zoho SalesIQ so you can see exactly who's on your site. */ (function() { function getParam(name) { var url = window.location.search; var regex = new RegExp('[?&]' + name + '=([^&#]*)'); var match = regex.exec(url); return match ? decodeURIComponent(match[1].replace(/+/g, ' ')) : null; } var visitorEmail = getParam('ebs_visitor'); if (visitorEmail) { // Store in sessionStorage so it persists across pages during this visit sessionStorage.setItem('ebs_visitor_email', visitorEmail); } else { // Check if we identified them on a previous page in this session visitorEmail = sessionStorage.getItem('ebs_visitor_email'); } if (visitorEmail) { // Wait for SalesIQ to be ready, then identify the visitor var attempts = 0; var interval = setInterval(function() { attempts++; if (typeof $zoho !== 'undefined' && $zoho.salesiq && $zoho.salesiq.visitor) { $zoho.salesiq.visitor.email(visitorEmail); $zoho.salesiq.visitor.info({ "Lead Source" : "Email Outreach", "Campaign" : "Gold Coast Manufacturing" }); clearInterval(interval); } if (attempts > 20) clearInterval(interval); // give up after 10s }, 500); } })();